Solutions Specialist – Dallas (Autotask)

Our client is looking for a talented solutions specialist, subject matter expert, familiar with the setup, deployment, and ongoing management of PSA (professional services automation) and remote monitoring platforms in a 100+ user environment. This key individual will be tasked with rebuilding the existing systems and deploying new services to ensure better platform utilization.  A viable candidate must be able to implement workflows and be adept in change management and policy creation.

Key Solutions

  • Autotask (2017 updates)
  • Solarwinds MSP (N-Able)
  • Bomgar
     

Position Responsibilities

  • Autotask Administration
  • Change Management
  • Implement Workflows
  • Cleaning up existing environment
  • PSA / RMM Management
  • Ticketing System Management
  • Automation
  • Project Management

Benefits Package

  • Medical / Dental / Vision / 24 hour Nurse Hotline
  • Life Insurance (short/long term disability)
  • 401K
     
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